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The Leading Generative AI for Customer Support Automation

The Leading Generative AI for Customer Support Automation

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About

Unlock efficiency with the generative AI automation platform that lowers support costs while providing top-tier service in every customer interaction.

From E-commerce to SaaS to FinTech and more, Forethought’s SupportGPT™ platform helps companies maximize ROI and do more with less.

Harness the power of generative AI—powered by Large Language Models (LLMs) trained on your data—to ramp agents faster and empower them with relevant knowledge and suggested responses. Use generative AI to recommend and optimize workflows, track performance and ROI, and instantly improve time to resolution and lower cost.

Instantly enrich cases with sentiment and intent, then prioritize and route based on urgency. Automate answers to common questions across any channel with generative AI. Streamline the entire support ticket lifecycle on one generative AI platform.

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