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Managing comments made easy

Managing comments made easy

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About

Monitor and manage all your social media conversations much faster using their AI-powered platform:

  • Analyze sentiment insights and content resonance
  • Moderate harmful conversations using AI
  • Engage faster by leveraging Intent Recognition

Core features:

  • ALL CONVERSATIONS IN ONE PLACE: All your comments from posts, ads, and dynamic ads in one unified inbox
  • LEVERAGE AI INSIGHTS: We use AI to show you which comments need a response or should be hidden
  • UTILIZE POWERFUL FILTERS: Filter comments by sentiment, keywords, campaign, post, platform, etc.
  • SET UP ALERTS: Create automated notifications for spikes in comment volume or keyword mentions
  • SAVE REPLIES: Keep your brand voice consistent and quickly respond to common questions with saved replies
  • ASSIGN CONVERSATIONS: Delegate messages to specific team members to improve efficiency and enable better collaboration

 

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