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Understand and solve every support issue in seconds

Understand and solve every support issue in seconds

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About

Identify common issues and use AI suggested solutions for fast responses and happy users

Aide shows you pain points and contact reasons to help you create solutions for recurring issues.Pinpoint opportunities for improvement and what would have the biggest impact on user success and satisfaction. Create better products, user guidance and resolution steps to reduce the load on your team for common issues
They deploy cutting-edge AI models to help you learn from your data and fast-track optimizations to your support process with no in-house expertise or effort required.
  • No Labeling Required: They don’t need you to label tickets to provide training examples for our models, it’s hands free
  • Expanding Coverage: Their models start at a baseline of accuracy and gradually expand coverage without compromise
  • Active Learning: Use your data as the source of truth. As your data grows, so does the precision of the models
  • Growing Accuracy: Your data always changes, so should your models. Aide observes changes in your data and adapts to it

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